Privacy Policy

HCB Solutions Last Updated: September 2026

1. Introduction

HCB Solutions ("we," "us," or "our") operates heatherbradleycoaching.com (the "Site") and provides coaching, courses, digital products, and related content (the "Services"). This Privacy Policy explains how we collect, use, share, and protect information when you visit our Site, sign up for our lead magnet or email list, or purchase our Services.

By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or Services.

2. Information We Collect

a) Information You Provide Directly

When you opt into our lead magnet, sign up for our email list, book a call, or purchase coaching, courses, or products, we may collect:

Name

Email address

Phone number

Answers to quiz, survey, or intake questions

Payment and billing information (processed by our third-party payment processor; we do not store full card details)

Any other information you voluntarily provide (e.g., messages, testimonials, coaching intake forms)

b) Information Collected Automatically

When you browse our Site, we (and tools we use) may automatically collect:

IP address and general location

Browser type and device information

Pages visited, time on site, and referral source

Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

Deliver the lead magnet, newsletters, and requested content

Provide, manage, and improve our coaching, courses, and digital products

Process payments and fulfill orders

Communicate with you, including marketing emails (you can unsubscribe at any time)

Personalize your experience on the Site

Analyze Site traffic and usage to improve our content and offers

Comply with legal obligations and protect our legal rights

4. Email Marketing

When you submit your email address (through our lead magnet, opt-in form, or purchase), you consent to receive emails from us, including newsletters, promotional content, and updates about our Services. Every marketing email includes an unsubscribe link, and you may opt out at any time.

We use a third-party email service provider to manage and send these communications. Your information is stored and processed within that platform in accordance with its own privacy and security practices.

5. Cookies and Tracking Technologies

Our Site may use cookies, pixels, and similar technologies to:

Remember your preferences

Understand how visitors use the Site

Support advertising and retargeting (if applicable)

You can adjust your browser settings to refuse cookies, though some parts of the Site may not function properly as a result.

6. How We Share Your Information

We do not sell your personal information. We may share information with:

Service providers who help us operate the Site, process payments, host our email list, or deliver our Services (e.g., website host, email platform, payment processor, scheduling tools)

Legal authorities, if required by law, subpoena, or to protect our rights, safety, or property

Business transfers, if HCB Solutions is involved in a merger, acquisition, or sale of assets

We do not share your information with third parties for their own independent marketing purposes without your consent.

7. Data Retention

We retain your personal information for as long as necessary to provide our Services, maintain business records, comply with legal obligations, and resolve disputes. You may request deletion of your information at any time (see Section 9).

8. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

Access the personal information we hold about you

Request correction or deletion of your information

Opt out of marketing communications

Withdraw consent where processing is based on consent

For EU/UK visitors (GDPR): You have the right to access, correct, delete, or restrict the use of your personal data, and to data portability, as applicable under the General Data Protection Regulation.

For California residents (CCPA/CPRA): You have the right to know what personal information is collected, request deletion, and opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, contact us using the details in Section 12.

9. Data Security

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Site and Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

HCB Solutions Email: [email protected] Website: heatherbradleycoaching.com

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our Site or Services after changes are posted constitutes acceptance of the revised policy.